Lucidtech AI partners with boost.ai to bring Intelligent OCR to Conversational AI

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Stig Zerener
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The possibilities are endless when virtual agents are capable of reading documents.

Boost.ai, a leading vendor of AI-powered virtual agents to Fortune 1,000 companies, has announced a partnership with Lucidtech AI to further enhance the capabilities of the company’s conversational AI platform. Lucidtech AI specializes in intelligent OCR (Optical Character Recognition) to enable enterprises to automate document-centric business processes.

Combining Lucidtech AI’s groundbreaking intelligent OCR with boost.ai’s market-leading conversational AI platform offers a first-of-its-kind integration for the virtual agent and chatbot industry allowing customers a variety of advanced functionality for both internal and external virtual agents. Initial use cases include scanning employee travel expenses directly within the chat panel, in addition to scanning and uploading receipts for insurance claims via external-facing virtual agents.

“We are excited to work with boost.ai to provide a novel and disruptive approach to enterprise automation,” said Morten Steinvåg, Chief Commercial Officer at Lucidtech AI. “The initial feedback has been overwhelmingly positive, and we are delighted to launch this initiative in full to the enterprise market.”

“The initial feedback has been overwhelmingly positive, and we are delighted to launch this initiative in full to the enterprise market.”

Morten Steinvåg, Chief Commercial Officer at Lucidtech AI

New and existing customers of Lucidtech AI and boost.ai can now leverage both conversational AI and document interpretation AI to achieve even greater levels of automation. This can assist businesses in reducing time spent on repetitive tasks involving lengthy interactions with end-users where documents play a vital role.

"Integrating Lucidtech intelligent OCR into our conversational AI platform opens the door for new exciting use-cases and shows the value of combining other technologies with our chatbot"

Halvard Totland, Chief Product Officer at boost.ai

"Integrating Lucidtech intelligent OCR into our conversational AI platform opens the door for new exciting use-cases and shows the value of combining other technologies with our chatbot," said Halvard Totland, Chief Product Officer at boost.ai. “Our virtual agents can now prompt customers to upload an image or document directly in the chat window. The conversational AI, working together with OCR and RPA, analyzes and understands the content of the document, as well as the context and intent of the user, automating the backend processes with minimal hassle for the customer.”

For further information please contact: Morten Steinvåg, Chief Commercial Officer, Lucidtech AI, Email morten@lucidtech.ai, phone +47 46946469

See how it works

To mark the partnership, boost.ai and Lucidtech AI hosted a webinar on 5. May at 14:30 (CEST) to demonstrate the technology and present use cases for how companies can take advantage of this integration.

Watch a recording of the webinar here:

About Boost.ai

Boost.ai specializes in conversational artificial intelligence (AI). Inventor of the world’s most complete software for building, implementing and operating virtual agents powered by conversational AI technology, boost.ai helps banks, financial institutions, and other enterprise companies focus on their business objectives and customer relationships while creating new lines of revenue and new customer experiences. With unlimited scalability, enterprise-level security and best-in-class privacy features, boost.ai’s technology is used by hundreds of global companies and organizations. boost.ai is a privately held Norwegian software company founded in 2016 with North American headquarters in Santa Monica, California.

About Lucidtech AI

Lucidtech AI is a technology company that builds intelligent automation solutions based on machine learning. Our solutions are used every day by enterprises to increase profit, minimize risk, and provide enhanced customer experience. Our mission is to help enterprises achieve more by using machine learning to drive automation.